Probably Thinks They Shouldn’t Be Paid, Either
It’s the opening night of a big movie and we’re staying open later than usual, so we’re all working nine-hour shifts. We’re between shows and it’s pretty dead in the lobby. Since the staff is working over six hours, we’re required to get a half-hour break. Half the staff is sent on break and their registers are closed. I’m one of the remaining people watching the concession stand.
A small, bespectacled man in his forties or fifties comes out to get a popcorn refill and waits at one of the closed registers. I motion him over to my registers.
Me: “I can help you over here, sir.”
Customer: *Walking up to me* “What happened to the girl who was working here?”
Me: “She’s on her break.”
The man shoves his popcorn bucket into my hands.
Customer: “Break? How idiotic. You people don’t deserve breaks.”
I give him a fake laugh while I scoop his popcorn, thinking he’s joking. He aggressively snatches his popcorn out of my hands.
Customer: *Bluntly* “I wasn’t being funny. People who work jobs like this aren’t good enough for breaks.”
He turned and walked away while I stood stunned. I really hate some people.
Question of the Week
Have you ever served a bad customer who got what they deserved?