Probably A Fencing Operation

, , , | Right | February 18, 2020

(One of our stock workers opens up the back door to put out some pallets today and is shocked to find a customer in the loading dock area who immediately demands to speak to a manager.)

Customer: “I am horrified! I was out here for two hours! In this cold!”

Me: “I’m confused. What happened?”

Customer: “Well, I was looking for a register, and I went through some doors, and then I found another door. But when I went through that door, I was outside and the door locked behind me!”

(I realize he went through the marked employees-only doors, down the hall, through the back stockroom, and somehow out one of the fire doors.)

Me: “I’m sorry to hear that, but why were you there for two hours?”

Customer: “There’s a fence on all the sides! I was trapped in a pen like an animal! I can’t believe you’d do this to a customer!”

Me: “Well, this really isn’t something we prepared for. Why didn’t you open the gate and leave?”

Customer: “How was I supposed to know that was a gate? You should have had someone come out and open it for me. I should sue.”

(Security found footage of him walking through the store and has set it aside, just in case.)

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