Price Check What The Heck!
(I am a cashier in a large retail store. I have a line of three people come up all at once.)
Me: “Hi! How can I help you today?”
Customer #1: “Price check this dress.”
Me: “Sure thing!” *I price check it, which takes less than a minute* “Alrighty, this dress is $22.”
Customer: “Okay. Also, there was a white dress just like this one right next to it but it had a belt; this one doesn’t.”
Me: “Oh! Perhaps it got removed when someone was trying it on and got left behind by accident. It may still be in a dressing room, or maybe they brought it to accessories.”
Customer #1: “Um, so go get it?”
Me: “Well… I have a few other people in line behind you. My manager would chew me out if I just left people at the register and didn’t help them. I could call someone over to help you if you’d like!”
Customer #1: “Ugh. Never f****** mind. You guys are all so f****** lazy.” *she throws the dress down and stomps away*
(The next customer steps up.)
Customer #2: *loud enough so [Customer #1] can hear her* “Don’t worry, I won’t ask you to waste your time to go get something for me if I could easily do it myself!”
Question of the Week
Have you ever served a bad customer who got what they deserved?