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Prepare For A Big Change!

, , , , , | Right | November 24, 2020

I am working the register when a bus full of tourists lets off across the street.

A customer orders five or so drinks, a couple of bakery items, and merchandise from the shelf. This rings up to over $50 and he pays in all change. The manager sighs and opens a second register while I count.

Me: “This covers it; the remainder is yours.”

Customer: “I only want paper money back.”

Me: “I can exchange this portion for paper, but you’re shy of a full dollar.”

Customer:Only paper money!”

Me: “You’re welcome to put it in the tip jar? I’m sorry, but I really don’t know how to help you?”

They appeared visibly upset. After a few moments of nothing happening, I slowly put the change in the tip jar myself. This made them happy somehow, and they walked away smiling!

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What are some stupid customer moments you’ve experienced?

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