Prepare For A Big Change!
I am working the register when a bus full of tourists lets off across the street.
A customer orders five or so drinks, a couple of bakery items, and merchandise from the shelf. This rings up to over $50 and he pays in all change. The manager sighs and opens a second register while I count.
Me: “This covers it; the remainder is yours.”
Customer: “I only want paper money back.”
Me: “I can exchange this portion for paper, but you’re shy of a full dollar.”
Customer: “Only paper money!”
Me: “You’re welcome to put it in the tip jar? I’m sorry, but I really don’t know how to help you?”
They appeared visibly upset. After a few moments of nothing happening, I slowly put the change in the tip jar myself. This made them happy somehow, and they walked away smiling!
