Prepaid Dissuade

(Unfortunately, this actually happens daily, and more that we’d like to admit.)

Me: “All right, ma’am, just send it back via USPS using the prepaid and self-addressed envelope that we sent you.”

Caller: “So, do I have to pay for it? I don’t want to pay for it. And is the address there?”

Me: *facepalms*

(And so sets the mood for the rest of the day.)