Prepaid Dissuade
(Unfortunately, this actually happens daily, and more that we’d like to admit.)
Me: “All right, ma’am, just send it back via USPS using the prepaid and self-addressed envelope that we sent you.”
Caller: “So, do I have to pay for it? I don’t want to pay for it. And is the address there?”
Me: *facepalms*
(And so sets the mood for the rest of the day.)