Pregnant With Rage
(I sold a guinea pig to these people earlier in the week, and the mom calls the store and begins ranting.)
Me: “Hello, can I help you?”
Mom: “Is your name [My Name]?”
Me: “Yes.”
Mom: “You sold a guinea pig to us last week, and this morning it had babies!”
Me: “Oh, wow, okay.”
Mom: “It’s my daughter’s birthday today and now we have to deal with these baby guinea pigs! You should have told us it was pregnant!”
Me: “I didn’t know it was pregnant.”
Mom: “Don’t you separate the males and females?!”
Me: “Yes, but we can’t control how they’re kept before we get them.”
Mom: “Well, I would think if you work in a pet store you should be able to tell if a guinea pig is pregnant!”
Me: “I’m sorry, but I’m not a vet; I had no way of knowing that.”
Mom: “You’ve ruined my daughter’s birthday! I hope you’re happy!”
(She hung up.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.