Pray They’re Talking About Baby Goats
(This takes place after setting up an installation date for the caller’s service.)
Me: “Now, do you have any pets or animals that we need the technician to know about?”
Caller: “Nah, he’ll be all right. I’ll just tie my kids up in the backyard.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.