Pray It’s Not Sold Out At Times Square
Customer: “Two senior tickets for [Film].”
Me: “I’m sorry, we’re no longer playing that film.”
Customer: “What? But you were playing it yesterday!”
Me: “Well, we usually get new movies on Friday.”
Customer: “My friend looked online and it said it was playing here.”
Me: “What website did your friend go to? Did it say the film would be playing here on Friday? Sometimes the websites get the movie listings wrong.”
Customer: “This is outrageous! I’m a native New Yorker and if this was New York, you’d be shot!”
Question of the Week
Have you ever served a bad customer who got what they deserved?