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Pounding Out A Deal

, , , | Right | March 23, 2015

(I work in a charity shop. Everything is very cheap but we also have an “everything £1” rail for clothing with minor issues; small marks, loose buttons, etc., or for clothing that’s been in the shop for a while. A customer comes to the counter with a few items from the £1 rail.)

Customer: “This has a mark. Look.”

(She points out a tiny black speck, like a dot from a pen.)

Me: “Yes, I see. It’s £1.”

Customer: “I don’t know if the mark will wash out.”

Me: “Okay…”

Customer: “Can I get a discount?”

Me: “It was on the £1 rail. It’s already discounted.”

Customer: “But it has a mark!”

Me: “Yes, that’s why it’s only £1.”

Customer: “Can’t you just take something off for the mark?”

Me: “Uh, no. It’s £1. That IS the discount.”

Customer: *sighing heavily* “Oh, all right, then. I’ll take it. I just hope it comes out.”

(The kicker? Her total was just £4, and she had to sort through a bunch of £20 notes in her purse until she found a £5 to pay with!)


This story is part of our Customers Who Dislike Charity roundup!

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