Postman 1, Preemptive Strike 0
(I’m waiting in line and overhear a conversation between the customer in front of me and the postman at the front counter.)
Customer: “I need to ship this package out.”
Postman: “Okay. Would you like to upgrade this to priority shipping?”
Customer: “No, I just want to send this by regular mail. I don’t need anything else or any other services.”
Postman: “Okay, that’ll be $10.00 for the shipping. Do you need any stamps today?”
Customer: “No! No stamps, no certified mail, no post office box, no passport. I just need to ship this package out–that’s it. Did I miss anything?!”
Postman: *without skipping a beat* “Do you need any money orders today, ma’am?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
