Post Dramatic
(I receive a call from an upset customer who is waiting for her mobile phone to be delivered.)
Customer: “My daughter’s birthday was in February! Since then, we’ve been waiting for this mobile phone!”
Me: “I’m really sorry; I will forward this immediately to my colleagues and–”
Customer: “I don’t know whether you’re a mother, but if you are you can understand the pain! How it feels if your own child is always waiting for her mobile phone!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
