Positively Paid In Fool
(At about 10 am I get a phone call in class. I let it go to voice mail and wait until after class to check it. It was from Financial Aid, they said it was urgent and to call them back.)
Office: “[University] Financial Aid, may I have your name and ID?”
Me: “[Name and ID]. I was returning a call from earlier that said I needed to call you, and it was urgent.”
Office: “Ah, yes. Thank you for calling us back so quickly. We have a note here that says you have a balance on your account that needs to be taken care of for you to continue with classes.”
Me: “Well, how much is it?”
Office: *a few moments of silence* “You have a balance of… zero.”
Me: “That was quick. Anything else then?”
Office: “Nope. Have a nice day!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.