Positively Negative
Me: “Hello, did you find everything you needed today, sir?”
Customer: “Everything.”
(He shoves a pile of baby clothes at me with a big smile.)
Customer: “My wife is pregnant with a baby.”
Me: “Congratulations, sir!”
Customer: “She tested positive yesterday. I’m buying clothes for the baby.”
Me: “Well, that’s very nice, sir. Will this be cash or charge?”
Customer: “I have the test with me.”
Me: “That’s all right, sir. I believe you.”
Customer: “It’s right here.”
(The customer shows me the test.)
Me: “That’s all r–”
(I check closer.)
Me: “Sir, this test is negative.”
Customer: *frowns at test and leaves*
Question of the Week
Have you ever served a bad customer who got what they deserved?