Do The Return, Feel The Burn
(I’m helping a customer, Customer #1, pick out a watch at a department store jewelry counter. Another customer, Customer #2, interrupts.)
Customer #2: “Excuse me, I have a return. I had to wait in line at Customer Service just to be told I have to come up here.”
Me: “I’ll be with you in a minute ma’am, I am helping this other lady at the moment.”
Customer #2: “Well! I don’t have all day!”
Customer #1: *to me* “You can return that for her.” *whispers* “Before she throws a fit.”
(I do the return and turn back to Customer #1.)
Customer #2: “EXCUSE ME! The customer service lady said you would ring this all out for me as well.”
(Customer #2 holds up 2 boxes of shoes, some shirts, jeans and under garments.)
Me: “Normally I would be able to, but as I said before I am helping this lady in watches. You can wait until I finish helping her or go up to the registers with your purchases.”
Customer #2: “Well, I wouldn’t want to inconvenience you!”
(Customer #2 storms off to the registers and stands in line, but continues to glare at me from afar.)
Customer #1: “Whoa! Someone needs a nap!”