A mother is ordering at the counter with her daughter, who seems to be around twelve or thirteen or so.
Daughter: “I’d like the veggie burger, please, Mom.”
Customer: *Sighs* “If you’re sure.”
Daughter: “I am! I really want to try to stay vegetarian! Thank you!”
Customer: “Go find us a table and I’ll order.”
The daughter skips away and the customer proceeds to order.
Customer: “A regular cheeseburger and a double-patty special.”
Me: “Ma’am, those aren’t vegetarian.”
Customer: “Well, duh! I’m not an idiot! I know it’s f****** cow!”
Me: “But your daughter said she wanted the veggie burger. I was just checking—”
Customer: “I’m her mother, and I am not letting her eat that liberal fake meat s***! One proper American burger! What she doesn’t know won’t kill her.”
Me: “Ma’am, I’m not comfortable serving food that will deliberately mislead one of our customers.”
Customer: “I’m the one paying! I’m the customer! Are we going to have a problem?”
Me: “…no, ma’am.”
Customer: “That’s what I thought.”
Me: “Apologies, ma’am. Let me bring your food out to you to make it up to you.”
Customer: “Whatever.”
She heads over to the table her daughter has chosen. I bring the food over on a tray (not normal for us).
Me: “Here are all y’all’s burgers! The meat burgers are in the red wrappers and the vegetarian burgers are in the green wrappers!”
Daughter: “But… they’re all red.”
Me: “That’s right! Enjoy your beef burgers!”
The mother glares at me as I smile and walk away. I can hear some angry hushed conversation at the table as I walk away. After some high-pitched conversation, the mother storms up to the counter.
Customer: “You did that on purpose, you b****!”
Me: “I simply brought your food over on a tray and explained what was being delivered, ma’am. I actually went above and beyond our normal service!”
Customer: “Get your manager! I’m gonna get you into so much trouble!”
I call the manager over, but as I am doing so, the daughter also approaches and speaks to me.
Daughter: “Thank you so much! I don’t even know you, but you’re respecting my choices more than my own mother!”
Customer: “You’re twelve! You don’t get choices!”
Daughter: “And that is why I am choosing to live with Dad! I’ve already called him to pick me up.”
The daughter turns to me.
Daughter: “I’ll stay to explain to your manager that my mother is about to lie to get you into trouble. Don’t worry.”
This amazing twelve-year-old stood her ground with her mother and explained the situation to my manager before her mother could complain. The mother let out a shriek and ran out of the store.
We gave the daughter a free veggie burger while she waited for her father.
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