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An Un-Usual Request

, | Right | December 14, 2009

Me: “What can I get for you today?”

Customer: “I’ll just have my usual.”

Me: “I’m sorry, sir, we don’t know your usual.”

Customer: “They know it on [Other Location].”

Me: “We’re not that location, sir. What would you like?”

Customer: “Just call ’em up and ask. I’ll wait!”


This story is part of the Customers Expecting Mind-Readers roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

15 Hilarious Stories About Customers Demanding The Impossible

 

Read the next Customers Expecting Mind-Readers roundup story!

Read the Customers Expecting Mind-Readers roundup!

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It All Boyles Down To This

| Learning | February 6, 2014

(I am in Chemistry class. My teacher is giving a lesson on Boyle’s law, and how air volume and pressure are related.)

Teacher: “So, if the volume of the air in the system is decreased, the pressure of the air increases. Like so.”

(She then grabs a potato gun from under her desk and fires it at one of my classmates! He screams and falls back over-dramatically, clutching his chest and gasping for breath. The rest of the class starts laughing. I’m the only one who notices her start to walk out of the room.)

Me: “Miss, where are you going?”

Teacher: “I’m going hunting! The rest of you are welcome to tag along. Just stay quiet.”

(The entire class gets up and starts following her. The rest of the lesson was simply watching her sneak into other classrooms and shooting other teachers with the potato gun!)

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About To Get Charged With Battery, Part 4

| Right | January 3, 2014

(I work for a national electronics retail chain as a manager. I have one other employee working for me this night.)

Me: “How can I help you?”

Customer: “I need a new battery for my car’s remote.”

Me: “Okay. Let’s take a look.”

(The customer hands me the remote, I take it from her and quickly open it using a tool I keep on the counter. I find that the remote actually takes two button batteries, which is nothing unusual. I take them out and put them on the counter. I turn around and see I only have two left. I pull them off the rack, open one and put it in the remote. I go to open the second one and the customer stops me and snatches the still sealed battery out of my hand.)

Customer: “What is this?”

Me: “It’s one of the batteries you need for your remote.”

Customer: “Are you sure?”

Me: “Yes, ma’am.”

(I show her the numbers on the old batteries and new ones match.)

Customer: “There’s two of them?”

Me: “Yes, ma’am.”

Customer: “Where’s the other one?”

Me: *I point to the battery in the remote* “I already installed it.”

Customer: “I didn’t see you do that. Where did it come from?”

Me: *I pick up the now empty battery package* “I just installed it.”

Customer: “I want to see you install it.”

Me: “You want me to take it out and put it back in?”

Customer: “Yes!”

(I take the new battery back out and put it back in.)

Customer: “NO! I want to see you open it!”

Me: “You want me to seal the package then open it again?”

Customer: “Yes!”

Me: “Ma’am, the packages come glued closed from the factory. I can’t re-seal it.”

Customer: “Then get another one!”

(At this point, I can tell the customer is going to be unreasonable but I do my best to keep my composure while my employee silently stands next to me observing.)

Me: “Ma’am, I only have two left. One is already in your remote and the other one is in your hand.”

Customer: “Listen to me you little p****! You don’t be condescending to me! Do what I tell you or I’m gonna complain to your f****** boss!”

Me: “Ma’am, I am the manager and I am trying to help you. There’s no need for name calling.”

Customer: “DON’T YOU F****** TALK TO ME LIKE THAT, YOU MORON! THERE’S NO WAY YOU’RE THE BOSS HERE! I WANT TO TALK TO YOUR SUPERIOR!”

(At this point, the customer is unreasonably irate. I decide that $5 worth of batteries is not worth raising my blood pressure. I take out the new battery and re-install her old ones then close the remote.)

Me: “Here you go, ma’am. Have a nice day.”

Customer: “YOU PUT THE NEW ONES IN?”

Me: “No, ma’am. I put your old ones back in.”

Customer: “WHY THE F*** WOULD YOU DO THAT?!”

Me: “You are being overly difficult over something very basic. I have chosen to exercise my right not to serve you. Please leave my store.”

Customer: “YOU CAN’T DO THAT TO ME! I’M GONNA CALL YOUR CORPORATE OFFICE!”

Me: “I’ll be expecting to hear your complaint.”

(The customer storms towards the door.)

Employee: “Have a nice night, ma’am.”

Customer: “SHUT THE F*** UP!”

(The employee looks at me and smiles, dumbfounded by this ridiculous encounter. I then call my district manager and tell him about the encounter. He assures me he will stand behind my decision not to serve her. Minutes later, I go to the grocery store to get something to snack on and find the same woman standing in an aisle yelling at three managers of the grocery store.)

 

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Teaching The Next Generation

| Right | July 15, 2009

(I’m folding clothes when a young girl of about six comes up to me. Her mom is in a nearby fitting room trying clothes on.)

Girl: “Why do you have to fold those shirts?”

Me: “Well, they have to look neat on the tables, so I need to fold them.”

Girl: “So whenever someone looks at a shirt, you have to refold it?”

Me: “If it gets unfolded, yes.”

(Just then another customer walks up to the table and proceeds to unfold the top shirt from the pile, look at it, and throw it back down on top of the pile.)

Girl: “That must get really annoying.”

Me: “You have no idea.”

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That Free Meal Cost Dearly

, , , , , , | Working | January 25, 2019

(My wife and I are in a restaurant having a night out. The restaurant is crowded and clearly understaffed; only one waitress is running to serve everyone. Although it’s clear that she’s exhausted, she keeps smiling and being nice to the customers. I don’t know what happened but suddenly I hear her speaking to a customer in a really angry tone.)

Waitress: “Are you serious?”

(She then she shouts to the entire restaurant:)

Waitress: “Attention, people! This man here just had a 150-Euro meal. He even licked the plate clean as dogs do, and now he’s telling me that his meal wasn’t properly cooked and he won’t pay.”

(Her boss comes out of the kitchen. A heated discussion between the boss, the waitress, and the customer starts. It is soon clear to everyone that the boss is going to let the customer go without him paying for his meal. The waitress is furious, but the boss ignores her. As the customer is ready to leave, the waitress raises her voice once again:)

Waitress: “Dear customers, since my boss decided to let a jerk walk out without paying for the food, I have decided that I’m quitting right now. I suggest you all leave without paying because you all have been patient and lovely. If jerks can get free meals here, I am sure that [Boss] can’t object to nice people getting free meals.”

(With that, she opened the door and motioned for people to leave. Everyone left without paying, but the waitress got some generous tips on the way out!)

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