The Truth Is A Bitter Pill To Swallow

, , , | Right | June 25, 2010

Customer: “Why isn’t my prescription ready yet?”

Me: “We’re trying to get in contact with your doctor because of a problem with the prescription. Your profile says you’re allergic to penicillin. Is that correct?”

Customer: “Oh, yeah, that stuff is really bad for me!”

Me: “The medication your doctor prescribed has penicillin in it, so we’re trying to get a hold of him to find out what he wants you to take.”

Customer: “Oh, well, he wants me to take the penicillin. That’s what he wrote down, right?”

Me: “Yes, but you said you were allergic to it.”

Customer: “But he’s a doctor, so he knows what’s best. If that’s what he wrote, then just give me that.”

Me: “Well, we’ll check with him first to make sure that it’s safe for you.”

Customer: “Of course it’s safe for me or the doctor wouldn’t have prescribed it! He probably just cured my allergies. Check my old prescriptions; I bet he prescribed me something to cure my allergy!”

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Hard Sell, Soft Drinks

, , , , | Right | May 21, 2010

Customer: “Hi, do you have any diet soda water?”

Me: “I’m sorry, I don’t think that exists.”

Customer: “Yeah it does. I’ve bought them here before.”

Me: “Well, diet soda water is pretty much diet water.”

Customer: “That’s okay, too. Do you have that?”


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Two Heads, Half A Brain

| Right | March 29, 2012

(Two teenage girls, about fifteen years old, are in my store trying to buy perfume. On the counter, there are two bottles of our store brand perfume beside each other. There is a small bottle and there is a large bottle.)

Me: “So, the large bottle is $25.00 and the small bottle is $15.00.”

Customer #1: “Which bottle is the small one?”

Me: *confused* “The smaller one of these two.”

Customer #1: “Oh…”

(The girls wander around the store and comment on how cute our sandals are.)

Me: “Our sandals are really nice. They’re actually buy one, get one half off.”

Customer #2: “What do you mean?”

Me: “You buy one pair of sandals, and you get the second pair half off.”

Customer #2: “Wait, what?!”

(The girl looks at me genuinely confused. At this point, I have no other way to explain buy one get one half off, so I just repeat what I said.)

Me: “You buy one pair of sandals, and you get the other for half the price.”

Customer #1: “I don’t understand…”

(The girls eventually give up. As they walk out of the store, I overhear them talking to each other.)

Customer #1, to Customer #2: “I don’t get what ‘Buy one, get one half off’ means!”

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The Ticket To Kicking Her Out

| Right | December 14, 2015

(I’m standing in line at the 9/11 memorial in New York, waiting to go in for the 2 pm viewing. As you can imagine, it’s very crowded. Each ticket is booked for a specific time to prevent overcrowding and to keep numbers at safe levels. It’s currently 1:30 pm; I’ve gotten in line early as I expected there would be a lot of people – which there is. There is an employee standing near the entrance to the lines directing people where they should stand. All of a sudden a woman pushes in front of me…)

Woman: *shouting* “I HAVE A 1 pm TICKET! YOU HAVE TO LET ME IN NOW!”

Employee: “I apologize, but you will need to go to the back of the line. You will still be able to get in with that ticket but I cannot allow you to push in front of the other patrons.”

Woman: “No. I should be let in first. I bought an earlier ticket then they did.”

Employee: *sigh* “Can I have a look at your ticket, please?”

Woman: *triumphantly thrusting a piece of paper in his face* “Here!”

Employee: *looking at piece of paper a little bigger than a credit card with ‘reference’ and numbers scrawled after it* “Ma’am, this isn’t a ticket… I can’t let you into the museum with this. You will need to go to the ticket window so they can print it for you, the line is just over there to your left.”

Woman: *now irate* “WHAT? You expect me to stand in a line? Look up my reference number and let me in NOW!”

Employee: “I have no facilities to do that with. The only people that can help you with that are in the ticket office. You need to—”

Woman: *now screaming* “NO! I SHOULDN’T HAVE TO STAND IN LINES! THAT’S WHY I BOOKED AN EARLY TICKET AND CAME LATE! I’M SMARTER THAN THEM!” *gesturing to other people in line*

(A HUGE security guard appears, and speaks to the employee:)

Security Guard: “Is there anything wrong here? I can escort her off the premises if you need.”

Woman: *sizing up security guard* “Oh… the ticket line is over here, you say?”

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An Open And Shut Case

, , , , | Right | December 6, 2010

Me: “Hello, [Tech Support]. How can I help you?”

Caller: “I just got your wireless Internet thingy, but I’m not sure I like it.”

Me: “What’s wrong with it?”

Caller: “Oh, nothing’s wrong with it. It’s much faster than my old Internet; but do I always have to open my windows? I hate opening up the windows.”

Me: “What computer do you have?”

Caller: “I have a Mac.”

Me: “Then how do you–”

Caller: “Oh! No. Not that computer windows thing! I don’t have that! I mean my actual windows around my house!”

Me: “You’re… opening up you’re windows around your house?”

Caller: “Yes! And it’s really chilly today!”

Me: “Um, I hate to interrupt, but why is this relevant to your Internet problem?”

Caller: “Well, it’s wireless! It comes through the air, right? How else am I going to get it if the windows are closed?”

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