They’re All Tuned In To Each Other

, , , , , | Working | June 4, 2018

Recently a radio station has been running a competition where you can win your mortgage or rent paid for a year.

You can only get in the drawing by being the ninth caller each time they play the cue to call. The winner of the competition is a woman who reveals she is not keeping the prize for herself, but instead using it to pay for a coworker’s rent.

The coworker is an immigrant with no family in New Zealand; his son has recently been diagnosed with cancer and his wife has given up work to take care of the son, as they have no family support.

The winner says that the whole office had an agreement to all try to call every time the cue to call came on so they could win it for the coworker.

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Intelligence Levels Are Falling

, , , , | Right | November 16, 2010

(It is the peak of foliage in the fall. We’ve just had a few massive rainstorms and lost a lot of the leaves that had already changed.)

Me: “Thank you for calling [Lodge]. How can I help you?”

Customer: “We wanted to come up and stay to check out the foliage. About how far would you say you are from peak?”

Me: “Well, we were probably about a week away, but after recent storms, we lost a lot of the leaves.”

Customer: “About how many would you say you lost?”

Me: “Um, I would say maybe half?”

Customer: “Do you think you’ll be getting any more?”


This story is part of our Customers Versus Mother Nature roundup!

Read the next Mother Nature roundup story!

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You’re Just Spin-Cycling Your Wheels

| Right | August 15, 2011

(I work at a gas station with a carwash. A customer comes in and pushes his way to the front of the line. He is holding a shirt that is dripping wet.)

Customer: “Your car wash sucks!”

Me: “Sorry to hear that. What seems to be the problem?”

Customer: “I just bought a car wash and it didn’t clean anything! There is still a giant stain on it.”

Me: “There is a giant stain on your car, sir?”

Customer: “I don’t drive a car! I drive a truck, and the stain is on my shirt, you idiot!”

(He holds up his shirt to show me a nice brown stain in the middle of his white shirt. I look at him confused for a few seconds until I look outside and see two men pulling clothes out from the back of a bright blue truck.)

Me: “Sir, did you try and wash your clothes in our car wash?”

Customer: “No, I am just standing here with a wet shirt for fun. I want a refund. It didn’t clean my shirt!”

Me: “Sorry, this isn’t a laundromat, sir. I’m sorry. There is nothing I can do.”

Customer: “I bought a luxury car wash and it didn’t clean s***! I want my f***ing money back!”

Me: “We only give refunds on vehicles that haven’t been cleaned, sir.”

(The customer yells a few choice words, threatens to call the head office, and leaves. To date, I have not heard from the head office.)

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Giving You Baggage About Luggage

| Right | July 10, 2017

(My husband’s plane is delayed due to bad weather. When the connecting flight FINALLY gets in, over five hours late, most of the already irate passengers are greeted with the news that in the rush to get the plane in the air most of the baggage was not loaded. They are all told that the plane with their luggage will be flown in the next day and carriers will be hired to deliver them to their homes or hotels. The next afternoon a middle-aged man brings my husband’s suitcases to our home. I run around to find enough cash to give him a tip.)

Me: “Thank you so much for bringing our luggage. I am so sorry, I don’t have a lot of cash on me. I hope $15 will be enough.”

(At this point, this grown man’s eyes started tearing up.)

Me: *very concerned* “Oh, my. Are… are you all right? What’s wrong, sir?”

Carrier: “Yours are the first kind words I have gotten all day. Everyone has been so mean to me and yelling at me about their luggage not being on the plane.”

Me: “Why in the world would anyone be mad at you? It’s certainly not YOUR fault the airline messed up!”

Carrier: “You wouldn’t know that by the way people have treated me. They have yelled at me, cussed at me, threatened me…”

Me: *really not knowing what to say at that point* “I hope you have a better day from this point on.”

Carrier: “Lady, my day just got better by meeting you.”

(He turned around and left. I only hope his day did improve. Poor guy.)

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Aisle Always Need Directions

| Right | April 24, 2012

Customer: “I just walked in to the auditorium to see [movie title], and the movie is already playing.”

Me: “May I see your ticket stub?”

(She shows me her ticket stub while I continue to tear other customers’ tickets.)

Me: “Ma’am, you chose to see [movie] for the 2:15 showtime. Do you want to watch that movie for the next showtime? The next one won’t be playing until 5 PM.”

Customer: *irritated* “But the movie has already started! I don’t know what to do!”

Me: “Well, since you have missed the first 45 minutes of the movie, I can only get you to wait until the next showtime. That, or we can get you either a rain check or a refund.”

Customer: “Then tell me. What do you want me to do?!”

Me: “You’ll have to go back to the box office and have them exchange your ticket for another ticket for the 5:00 showtime, or have them get you your refunds.”

Customer: *starts yelling* “But I don’t want to do that! The movie already has started! You need to tell me what do I do!”

Me: “Let me get you the manager.”

Customer: “You don’t know anything!” *walks away*

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