Pointless Obstinance
Me: “Good Evening, [My Name] speaking. How can I help you?”
Caller: “I just told you how you can help me!”
Me: “No, sir, you were speaking to someone in admin; they put your call through to me. If you could repeat your query I’ll be happy to help.”
Caller: “But I just told you what I wanted. I’m not repeating myself!”
Me: “Then I’m sorry, I can’t help you then.”
Caller: “Fine!” *hangs up*
This story is part of the Customers Suffering The Consequences Of Their Own Actions roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.