Please Put Your Brain Back In The Driver’s Seat
(I’m a receptionist in the service area of a car dealership. I am calling a customer to let him know his vehicle is ready for pickup.)
Me: “Hello, sir! Just calling to let you know that your vehicle is all set.”
Customer: “And do you come with the car? You sound like a pretty little thing.”
Me: “Um, well, we’re open until six tonight, so if you want to come in and get your truck before then, that would be great.”
Customer: “I’m a dirty old man.”
Me: “Okay, then. Have a good day.” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.