Please Press One For English, And Hang Up For Racism

, , | Right | May 6, 2019

Me: “My name is [My Name]; how can I help?”

Customer: “Are you English?”

Me: *pause* “How is it I can help?”

Customer: “Are you English? Are you based in England?”

Me: “I’m sorry, I don’t see how that is relevant to any queries you may have, sir. How is it I can help?”

Customer: “How dare you?! How dare you speak to me like that?! I refuse to speak to someone as rude as you! Get me someone else now!”

Me: “No, sir.”

Customer: “NOW! I will not be spoken to like that! You people are all so f****** d*** rude! Get me someone English now!”

Me: “Once again, sir, no. Now if you can give me your name and your query… how is it I can help?”

Customer: “I refuse to speak to you. You’re being so d*** rude; get me someone else!”

Me: “Sir, if you refuse to give me any of your information or tell me why you are ringing, I cannot help. My ethnicity and race are irrelevant to anything you have to ask; if you don’t like that answer then I’m sorry but I’m ending the call.”

Customer: “Get. Me. Somebody. Else.”

Me: “…”

Customer: “Now.”

Me: “Thanks for your call today. Sorry I haven’t been able to help any further. Please enjoy your day.” *hangs up*

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