Please Let The Door Hit You On The Way Out

, , , , , , | Right | December 10, 2017

(I’m a cashier. I am watching over the self-checks when one of them decides to act up while saying, “Please take your change,” to a customer. Thankfully, it dispenses the change and receipt like it should, but the customer is laughing.)

Self-Check Machine: “Please Ta-Please Ta-Please Ta-Please Ta-“

Me: “Sorry, but at least it gave you your change and receipt.”

Customer #1: *chuckling* “It’s all right. Besides, these things are more polite than some of the people in here.”

(I laugh as well while I open the machine top cover to reset it.)

Me: “That’s tru—”

(Just then, I hear another customer.)

Customer #2: “How much is this?!”

Me: “I’ll tell you in just a second.”

Customer #2:No! I asked you now! How much is this f****** thing?!”

Me: “Ma’am, I can’t tell you right this second. Let me get this closed.”

(As I’m standing back up fully and beginning to pull my hand back, [Customer #2] pushes down on the cover, SLAMMING my fingers in between it and the machine. For those who don’t know how that feels, it’s about the same as a car door, particularly as hard as she slammed it.)

Me: *flinging open the cover, biting my lips* “Mmmmmpphhh!”

(Seeing me open up the machine cover again, [Customer #2] huffs.)

Customer #2: “I f****** closed it for you; now you’re reopening it. Fine! I can take a f****** hint, but you will hear from your manager!”

(As she leaves, I close the machine again and head to the watch station, clenching my fingers and using a damp rag to ease the pain. However, I have no idea that [Customer #1] has seen everything until he speaks up.)

Customer #1: “You know what? I’m going to stay here. If a manager does come, I’ll let them know what happened.”

(Sure enough, one of my supervisors approaches, with [Customer #2], while I’m still massaging my fingers.)

Supervisor: “Did you ignore this customer?”

Me: “I was fixing a machine and I told her to wait a moment.”

([Customer #2] opens her mouth to speak but [Customer #1] beats her to it.)

Customer #1: “The machine I was at had frozen up, and he was trying to restart it when she came up asking for price while he still had his head inside of the top part. He politely told her it’d be a moment, and she proceeded to demand it be done at that moment. However, as he was getting ready to close the machine, she slammed the machine down on his fingers.”

(I held out my slightly red fingers to illustrate the point only to notice [Customer #2] turning red.)

Customer #1: “He kept it to himself about how bad it hurt while reopening the cover. That’s when she left.”

Supervisor: *looking at my fingers and then at [Customer #2] pointedly* “What happened?”

Customer #2: “Uh… Um…” *turns red and leaves in a hurry without anything*

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