Please Contact Manufacturer For Missing Parts
Tech Support | Right
| March 29, 2012
(I work for a major cable company troubleshooting internet problems over the phone. I am not sure if the customer in this story isn’t sober or just crazy, but he definitely isn’t right.)
Me: “All right…let’s reconnect the cables to your router and we’ll have you back up in no time.”
Customer: *distracted* “Hey, honey? How many fingers should I have?”
Wife: *in the background* “You have five on each hand.”
Customer: *panicking* “Oh, God! I’ve only got four and my thumb!” *to me* “I’m going to have to call you back. I need to dial 911 now!” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?
