Playstation Depreciation
(It’s near the end of my first day on the job and I’m still apprehensive. A customer calls the store and the manager picks up.)
Manager: “Yes, sir, we do have PS2 games, but they’re so old that they’re actually not in our system anymore; they’re just permanently marked down and sitting in the bins. The only way we could find a specific one for you is if we physically searched through each one.”
(Pause.)
Manager: “No, sir. As I said, we do have them but if you want a specific one, you would have to find it yourself in our bins. I’m sorry, but those games are very old and as I said, the specific titles are just not in our system anymore.”
(Another pause, and I actually hear the customer screaming “YOU JUST LOST MY BUSINESS!” over the phone.)
Manager: “Yes, sir, I’m sure I’ll cry myself to sleep about those lost 50 cents. Have a good night!”
(I was significantly less apprehensive about the job after that.)
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Tell us your story about a customer who couldn't understand the most simple concept.