Doctor “Do Not Disturb”

| USA | Crazy Requests, Hotels & Lodging

(A customer comes up to the desk in the morning and informs us that his toilet is broken, and tells us to look at it. Hours later, the customer comes back and informs us very impolitely that his toilet is still broken.)

Me: “I do apologize for that, sir… but when our maintenance man went up to fix it, he was stopped by a Do Not Disturb sign on your door.”

Customer: *rolls eyes and throw hands up exaggeratedly* “THAT was for the housekeeper, not the maintenance man! I put it up because I didn’t want my room cleaned! Obviously, I want my toilet fixed!”

Me: “I apologize, Mr. [Customer], but it is our policy not to disturb guests who do not want to be disturbed. We could get into trouble if we did.”

Customer: *waving hands in air* “It’s Doctor [Customer]! I have a PhD! So, now you want to blame me for my toilet not being fixed, and you don’t even address me right?! You know what I’m going to do? Complain on the customer complaint line about how poorly run this hotel is! Yessirree!”

Me: “Ok, sir….”

Customer: “I’m a doctor, not a ‘sir’!” *storms off*

(He did complain and his complaints were laughed off.)

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