Pistachi-oh Boy
Customer: “Is pistachio ice cream just mint chocolate chip but without the chocolate chips?”
Me: “No… then it would just be called mint.”
Customer: “Oh. And what’s a fudge stick?”
Me: “A stick of fudge.”
Even after several years working in customer service, I’m still not sure it is possible to answer questions this stupid without sounding patronising and/or sarcastic. Pointers much appreciated!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
