Pinot-No-No
I am working in a small English village pub. We’re not the fanciest, but we do quite well.
I am serving a regular when I’m interrupted.
Man: “Excuse me! I was here before that man! I deserve to be served first.”
The man he is referring to has been sat at the bar for two hours, so his statement is unlikely.
Me: “Sorry, I didn’t see you there. What can I get you?”
Man: “What red wines do you have? Do you have rioja or chianti?”
Me: “Unfortunately, we don’t sell rioja, chianti, or pinot noir by the glass; we do sell it by the bottle. If you only want a glass, we do have merlot, shiraz, pinotage, and a malbec.”
Man: “I’ll have a pint of [Italian beer], and I’ll go and ask my wife about the wine.”
Me: “Sounds good!”
I pour his beer and he comes back a few minutes later.
Man: “I’ll have a glass of the pinot, please.”
Me: “We don’t sell pinot noir by the glass. Did you mean the pinot grigio?”
Man: “That’s what I said!”
Me: “Are you sure? If your wife wants a red wine, she might not be happy with—”
Man: “Just get me the sodding wine!”
I pour the wine and take his money. A few minutes later, a red-faced woman comes to the bar.
Woman: “What sort of idiot mixes up a pinot grigio and a pinot noir?!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.