PIN-Headed, Part 2

, , , , | Right | March 13, 2018

(The chip card readers don’t have selections that say “Credit” and “Debit.” For a lot of customers, this can be really confusing, so my coworkers and I usually ask customers which they prefer, to help them decide which option to choose.)

Me: “Debit or credit?”

Customer: “This is a debit card; I want debit!

Me: “You’re going to select the bottom option and hit enter.”

(The reader prompts the customer for a PIN.)

Customer: “I don’t want to use my PIN.”


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