Only Pill They Need Is A Chill Pill

, , , , , | Right | June 16, 2017

(My store usually opens at 10 every morning, except for Sunday on which we open at 1. In order to open the store I have to be there by 12, which sometimes leads to people trying to open the door before realizing we’re closed. Today I show up early and happen to watch someone make their way to the door and try to open it, before heading back to his car. Once his car is running I get out and make my way to the door to open it, but notice the man has gotten out of the car and is following me. Not wanting him to try to follow me inside I turn and smile.)

Me: *smiling brightly* “Hi.”

Customer: “Hi, are you opening?

Me: “Not for another hour, sir.”

Customer: “Oh. Well, can I just run in and grab something real quick?”

Me: “Um… sorry, but we can’t let anyone in the store before we’re open.”

Customer: “But you’re right here! I just need some pills.”

(This is pretty common. As an ‘adult novelty’ store, we sell ‘Herbal Supplements.’)

Me: *still smiling* “Like I said, I can’t let anyone in the store, but if you come back in an hour—”

Customer: *interrupting and starting to yell* “BUT YOU’RE RIGHT F***ING HERE! I DON’T UNDERSTAND WHY YOU CAN’T LET ME GET MY F***ING PILLS!”

Me: *taken back by the sudden flip* “W-well, we’re not—”

Customer: *interrupting again* “LISTEN HERE, YOU LITTLE B****, JUST OPEN THE F***ING DOOR!”

(Just as the customer starts walking towards me, the cop car that tends to patrol the area since we’ve had a few break-ins in the shopping center pulls up.)

Cop: “Is there a problem here?”

Customer: *calming down just a bit* “Yeah, this person’s not letting me in her store!”

Cop: *turning to me* “Are you guys even open yet?”

Me: “No! We don’t open for another hour!”

Customer: “But you’re here, and I just want my pills!”

Me: *fed up, and more confident thanks to the cop* “Well, the credit card machine’s not booted up, I’m not logged into the system, there’s no cash in the till, and it’ll take an hour to even get ready to even take your payment!”

Customer: “But… but… UGH, FINE! But I’m calling your corporate to complain!” *storms off as the cop and I share a look*

(I later learned he did actually complain, but were met with not only laughter, but a ban from our stores for aggressive actions towards a sales rep!)

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