Picture Perfect Compliance

I work for a freight delivery company (driving a semi-truck) and usually go out with ten to fifteen deliveries a day. Our policy is that when you deliver to a residence, you have to take a picture with the work phone as additional proof of delivery. That has morphed into now if the delivery receipt says “residential” you have to take a picture of it, regardless of if it’s going to a business or a house. There are so many small details on a delivery receipt that can get missed, so this is an important detail.

One day last week I had a delivery for “Laura Lopez” (name changed). It was being delivered to a construction company that Laura is an employee of; the delivery receipt does not say it’s residential. I make the delivery and leave; no picture.

The next morning, my supervisor says:

Supervisor: “I have a write-up for you.”

Me: *Puzzled.* “For what?”

Supervisor: “For the Laura Lopez delivery yesterday, it was residential.”

I explained to her that it was at a business and the delivery receipt did not say residential. She wasn’t having it.

I should also mention that she and I butt heads often, and she’s been trying to get rid of me for some time. 

I told her that we need to go talk to my manager about it, so we do, and he sides with me because she has no ground to stand on. This infuriates her. I tell her that under no circumstances will this be an issue again.

I take pictures with the work phone at EVERY STOP. What happens is when I hit depart on the work phone, it sends a pop-up to her computer with the picture, and she has to acknowledge it before she can do anything else on her computer.

I crashed her computer three times that day. At one stop, I took twenty pictures.

I get a call from her telling me that I have to stop taking pictures. I politely tell her that I’m covering my a** and not going against policy.

Supervisor: “I’m giving you an order!”

I laugh and hang up.

Sure as s***, she wrote me up for it. I don’t even argue; I say we need to take it to my manager. I walk in, and he says:

Manager: “What now?”

I tell him the story; he looks at her, takes the write-up, and rips it up.

Manager: “Are you seriously writing him up for overperforming?”

She had no words.

I still take a picture at every stop because I’m petty.