Phoning It In
(A customer phones up five minutes before we close, to try and track some products she ordered but haven’t been delivered.)
Me: “Okay, I’m just going to need to take your contact details, so I can try and trace your order. Can I take your address and your phone number?”
Customer: “I don’t have a phone.”
Me: “How are we speaking now?”
Customer: “I don’t know.”
Question of the Week
Tell us about the most outrageous request a customer has ever made!
