Phoney Answers
(I’m standing at my register. A customer walks up while talking on her cell phone. I smile at her and start ringing up her order.)
Me: “Would you like a box?”
(The customer is still talking on her cell phone and doesn’t answer. I start packing her order in a box anyway.)
Me: “That’ll be [total].”
(She hands me a check, but is still talking on her cell phone. I put it through the check printer for her.)
Me: “Okay, I just need to write your phone number on the check.”
Customer: *deadpan, and still on her phone* “I don’t have one.”
*extended pause*
Me: “Okay, I’ll just put ‘unlisted’.”
This story is part of the People Who Should Get Off Their Phones roundup!
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This story is part of our Crazy Checkout Encounters roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.