Phonetic Phails
I’m helping a caller with his product, but I need to get the serial number (it’s alphanumeric). The line is garbled, so I try this to ensure I get the correct number:
Me: “Alright, sir, could you read the serial number phonetically?”
Caller: “What’s that?”
Me: “For example, ‘C’ as in cat, ‘D’ as in dog, etc…”
Caller: “Okay, ‘D’ as in dog, 2 as in… 2 dogs…”






