Phone Skills Are On The Down

Grandma: “This phone just doesn’t work! It only lets me put in three contacts, and then I can’t see any more!”

Me: “Okay, let me see it. Maybe I can figure it out.”

(Grandma hands the phone over.)

Me: “I don’t see the problem here. You have nine people in this list.”

Grandma: “How did you do that?! How did you see more than the first three?”

Me: “I pressed the down arrow.”