Ph.Duh, Part 2
(I work at the college IT department. One day, I get a phone call from a professor.)
Me: “Thank you for calling the help desk. How may we help you?”
Professor: “My computer is making a beeping sound. I can’t get it to stop. Can you send someone to fix it?”
Me: “Sure, I’ll be right over.”
(I arrive at the professor’s office.)
Professor: “I don’t understand why it is doing this. It has never done this before.”
(I notice a rather large book on top of his keyboard.)
Me: “Sir, you can’t leave objects on top of your keyboard. That is what causes the beeping.”
(I remove the book.)
Professor: *embarrassed* “Oh.”
(This professor is the department chair of the Computer Science division of the college. He has a Ph.D in Computer Science.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.