Perspiring & Persistent
Me: *on the phone* “Good afternoon, this is [My Name] speaking, how may I help you?”
Customer: “Hi. I’m looking for a present for my girlfriend. She plays soccer a lot, and I was wondering if you carry Febreeze for her soccer shoes.”
Me: “Uh, yes sure we do.” *start to list varieties*
Customer: “That’s good. I really hope she likes it. Would you like it?”
Me: “Well, it depends on your girlfriend, sir. I may not enjoy the gift, but if you said that she needs it for her soccer shoes then she probably will.”
Customer: “She says she sweats a lot.”
Me: “Oh, well, soccer is a very physical game.”
Customer: “Do YOU sweat a lot?”
Me: “…um, no, not particularly.”
Customer: “So you would not like this gift.”
Me: “No sir, but I’m not your girlfriend.”
Customer: “Would you like to be?”
Question of the Week
Have you ever served a bad customer who got what they deserved?