Personal Caller
Me: “Thank you for calling customer service. My name is [My Name]. How can I help you today?”
Elderly Customer: “Are you a person? A real live person?”
Me: “Yes, ma’am, I certainly am.”
Elderly Customer: “I got a person! I GOT A PERSON! Oh, my goodness, I got a real person!”
This story is part of the Man-Vs-Machine-themed roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
