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People Who Work With Customers Know The Good Ones

, , , , , , | Right | August 9, 2022

After driving for eight hours, I finally reach my hotel. I’m exhausted but starving. Not wanting to try and park again in the small hotel parking lot, I walk to a nearby popular fast food joint. An employee is cleaning tables outside.

Employee: “Sorry, inside’s shut. The drive-thru is open, though.”

Me: “Bugger. I walked up from [Hotel]. Is there any way I can order and pay on the app and someone bring it out here?”

Employee: “We’re not busy. Just walk through to the first window I’ll meet you there.”

Me: “Thank you so much!”

I walk through, order, and pay on my card. I try to hand him $10 as a thank-you; tipping is very uncommon here.

Employee: “Don’t worry about it. Just glad to be able to help. If you want to take a seat out the front, I’ll bring it out to you.”

It only took a minute before he came out with my food and wished me a good night. When I got back to my room, I found extra nuggets and a chocolate doughnut from their café. Thank you, kind worker; you brightened a long stressful day!

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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