Some People Should Not Be Approved For The Catalog

(I’m an order-taker for a catalog company.)

Me: “Thank you for calling [Company]. My name is [My Name]. How can I help you today?”

Caller: “I just got y’all’s catalog, and I want to know what I’m approved for.”

Me: “I’m sorry; I didn’t quite catch that. Did you say ‘approved?’”

Caller: “Y’all sent me this catalog. Don’t that mean I been approved?”

Me: *still not quite understanding* “Um, there’s nothing in there that requires being approved.”

Caller: “You mean if I order something, I gots to PAY for it?!”

Me: “Yes, I—”

Caller: *click*