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Patience Is The Key, Part 2

, , , , | Right | January 21, 2021

I’m going on break so I’m carrying my vest instead of wearing it.

Customer: “Ma’am, you work here, right?”

Before I can answer her and tell her I can have another associate to help her, she continues.

Customer: “I need this key made. Come over here and make one for me.”

Me: “I’m sorry, ma’am, I am on break, and also, I am not trained to make keys. I can have another associate make it for you.”

Customer: “But I don’t have the time to wait on anyone else.”

Me: “I am not trained to make a key. I will have to get another associate to help you.”

Customer: “I need you to make this key now; it will only take two minutes, and if you don’t help I’m going to contact your manager.”

I’m getting pretty frustrated with the woman since she is wasting my time, but thankfully, another associate trained to make keys walks by. He takes her to make a key. And as they walk away, she says…

Customer: “Thanks for nothing. I will be contacting your manager.”

She didn’t even know my name, since I didn’t have my vest on, so yeah, good luck on reporting me.

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Patience Is The Key