Patience Is A Virtue But I Am Not Virtuous
Anyone in my industry knows that the Sunday post-church crowd is the ABSOLUTE WORST. This family comes in, dressed in their Sunday best, and orders a round of drinks. I am quitting this job soon, so I have become a bit… sassier.
Me: “Certainly, ma’am. I’ll just go get those for you.”
Customer: “Uh, excuse me! We would like to order our food, too!”
Me: “Absolutely! What are you having?”
Customer: “I don’t quite like your tone. Patience is a virtue, my dear. You’d know that if you were in Church today.”
Me: “My job title is literally waiter, ma’am. I’m here waiting for you to give me your order.”
Customer: “How dare you?! Get me your manager!”
Me: “He’s busy taking orders, ma’am. Can you wait?”
Customer: “Get him here right this instant!“
Me: “Not possible, ma’am. Please be patient; it’s a virtue, remember?”
She waited while glaring. Her complaint was told to the manager who casually laughed it off once they were gone.
Question of the Week
Have you ever served a bad customer who got what they deserved?
