Patience All Around!

, , , , | Right | CREDIT: Waifer2016 | April 9, 2021

I discover, much to my dismay, that I have lost my credit card. Where it wandered off to, I have no idea. The HOW it went missing is quickly solved with the discovery of a rather large hole in the card slot of my cell phone case. After a few minutes of panicked account checks to make sure all is okay, I relax and call my bank.

After ten minutes of battling the Interactive Voice Response system within their call center, I get through to an employee. He gives an opening spiel and introduces himself.

Me: “Hi, [Employee]! I lost my credit card.”

Employee: “Ohhh, crap, dude. That sucks!”

Me: “Yeah, it does. The sad thing is that this is the fourth one I’ve lost; it’s very sad.”

Employee: *Laughing* “I can relate. Okay, I need your bank account number.”

Me: “The number is [account number], my address is [address], and the bank is located on [Road].”

Employee: “Holy crap, you’re doing my job for me!”

Me: “Sadly not my first rodeo, [Employee].”

Employee: “I’m pulling up your account; one minute.”

Me: “No worries, the last two transactions are at [Store] and are legit.”

Employee: *Howling with laughter* “Oh, you’re awesome! You have all the questions down!”

Me: “No sense me being cranky about it.”

Employee: “Um, now comes the sucky part where I remind you to update all your auto payments, shopping accounts, and memberships.”

Me: “Arrrgh, you’re killing me, [Employee]! I forgot about that!”

He chuckles sympathetically.

Employee: “Okay, I canceled your card and reported it stolen for you. Anything else I can do?”

Me: “Yeah, have some chocolate for me, [Employee]; you deserve it.”

Employee: “You’ve made my day!”

And he laughed some more. I was dumb and lost my card again, but I made the poor bank dude smile. Win, right?


This story is part of our Feel Good roundup for April 2021!

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