Past The Point Of No Return, Part 6
(I’m on the floor helping a customer in our perfume department. She picks up two full-sized perfume boxes and heads up to the registers. The line is long, so I follow her up and ring the line down. Finally, she approaches my register.)
Me: “Hi, again. Decided to just get the perfumes?”
Customer: “Huh? No. I need to return these.”
Me: *turns the perfume around and point to the soft sensors on the back of the boxes* “Seriously?”
(The customer finally looks at me and I can see the instant she recognizes me.)
Customer: “Oh… uh… forget it.” *runs out of the store*
This story is part of our Fragrance roundup!
Read the next Fragrance roundup story!
Read the Fragrance roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.