Passing Out From The Incompetence

(I have a sleep disorder. This disability is mitigated by my service dog, a Labrador. I am taken to a store for some items I need. This is generally not an issue. My service dog goes with me, because it isn’t safe to leave her home. Unfortunately, I begin to have issues. My dog alerts me, so I quickly stop what I am doing to find a worker.)

Me: “Listen. I have exactly one minute before I pass out. Please do not call the EMTs. I will be fine.”

(My service dog is whining and pawing at me, basically getting in my way, and trying to get me on the floor before I pass out — basically, what she’s trained to do.)

Employee: “Yeah, whatever.”

(I knew this was a bad sign, but I didn’t exactly have the time to find someone else. I sat on the floor nearby and promptly passed out. I woke up being loaded into an ambulance while animal control was taking my service dog into a cage. My dog was understandably freaking out, trying to come to me, because they were disrupting her work. I have a medical alert bracelet that says NOT to separate my dog from me on my wrist. I was still a bit out of it from passing out. I did the only thing I could think to do: scream at the top of my lungs. Everyone stopped to look at me. It took ten minutes to convince the EMTs to let me go, and longer to get animal control to give my dog back to me. This was all because an employee didn’t listen. Apparently, they had panicked when they saw me on the floor. They ran over, which prompted my dog to gently nudge her away from me — not aggressively, just a gentle push. She is a larger dog, though. The employee called 911, saying that my dog had attacked me and tried to hurt them. Mind you, my service dog was in full dress: a harness that says, “service dog.” on both sides, a collar that also says, “service dog,” on it, a tag stating that she is for medical alerts, AND a leash that says, “Service Dog. Do Not Pet.” I realize that retail isn’t a fun time, but that whole incident could easily have been avoided. I did inform their manager, but they still work there, so I don’t know what all happened. They glare at me every time they see me, though.)