PARLAY! Wait…
I’m ringing up a customer’s purchases. They stop me when I scan some parsley for $1.99.
Customer: “This should’ve been fifty cents less!”
Me: “This is continental parsley, which is $1.99. The curly parsley is $1.49.”
Customer: “That’s not what the sign said!”
The continental parsley had a sign all of its own (and therefore in larger print) stating that it was $1.99. This sign was immediately next to the one listing all the other herbs. If I’d been tall enough to pull down the signs, I probably would have. I spent ten minutes explaining the two signs.
Question of the Week
Have you ever served a bad customer who got what they deserved?
