Parking And Wreck-reations
It’s Saturday and I’m headed to a one-time class in a city I rarely visit. I notice the on-street coin-operated parking meters have all been removed and instead there is a large computer kiosk halfway down the block with “METER” posted above it.
I park my car and head over to the kiosk to figure out how to pay, but there are lots of different options, including screens for if you have an app, if you’re a resident of the city, if you’re an on-the-clock public servant for the city, etc. The screen keeps timing out as I try to find the correct options.
A woman walking down the street gets closer to me and I say good morning and ask if she knows how to work the machine.
She walks me through the process of selecting that I’m a visitor, paying by credit card, what my license plate number is, and that I’ll be paying for two hours of parking.
As the machine spits out my receipt, I thank the woman for helping and she starts to continue on her way. When she’s about half a street away from me she turns and calls out to me, “Hey!” I look up. “By the way, street parking is free on the weekends.” She then smiles broadly, turns on her heel, and continues on her way.
Question of the Week
Have you ever served a bad customer who got what they deserved?