Parents Need Guidance

(A customer comes in with a couple of kids, talking on her cell phone.)

Customer: *to me* “Two.” *continues talking on the phone*

Me: “For the indoor playground today?”

(The customer nods and holds out $20. I make sure to make eye contact with them, since she’s still talking on her phone.)

Me: “Okay, that will be $8.”

(I take the $20 and hand her the change, and since she is clearly distracted, I also make sure to get her a receipt before I put the wristbands on the kids.)

Customer: *to her phone* “She didn’t even tell me how much it was! She just took my money!”

This story is part of the People Who Should Get Off Their Phones roundup!

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