Parenthood Doesn’t Come With Clairvoyance
My son was born with a very slight heart murmur. The pediatrician said he needed to see a cardiologist so they called one in right away. He was only an hour old.
One month later, I got a letter saying the insurance wouldn’t pay because it needed a pre-authorization twenty-four hours before the visit. I called the insurance company and said that twenty-four hours before the visit, my son was negative twenty-three hours old. They paid the claim.
He’s eighteen now, and he’s fine.
This story is part of our July 2020 Roundup – the best stories of the month!
Read the next July 2020 Roundup story!
Read the July 2020 Roundup!
Question of the Week
Have you ever met a customer who thought the world revolved around them?
