Parenthetically Speaking
Call Center | Right
| January 25, 2015
Caller: “I wondered if I need to dial the parenthesis around the area code when I make a phone call?”
Me: *after paused mute to control my laughing* “Ma’am, if you can find those buttons on your phone go right ahead and push them!”
Question of the Week
Tell us about a customer who got caught in a lie!