PAIN! The New Fragrance
(I work at a small clothing boutique that also sells small gift items. One of our best sellers is key chain pepper spray canisters that are bedazzled. I get many stupid questions about them such as, “Does this actually work?” “Have you tried it before?” “Well, WHY haven’t you tried it?!”.)
Customer: “These little canisters are so cute! I wish they had perfume in it, though.”
Me: “Oh, yeah, that would be cool. It’s always smart to carry pepper spray, though!”
Customer: “Yeah, but I wish it was perfume. Do you have any with perfume, instead?”
Me: “Um… no. Unfortunately not.”
Customer: “Well, can I buy an empty canister from you so I can fill it myself?”
Me: “Oh, we don’t make it here. We are sent all of our items already packaged. I don’t have any empty ones.”
Customer: “Ugh, fine. I’ll just empty it at home and refill it with perfume. My daughter loves spraying my perfume, so I can give her this so she has her own! She just loves sparkles!”
Me: “I strongly advise you not to do that. You shouldn’t mess around with pepper spray canisters. You also don’t want to take the chance of not getting it all out resulting in your daughter hurting herself.”
Customer: “You don’t know what you’re talking about! You need to learn about your products more! I’m buying this for my daughter right now so she can have a matching perfume with me!”
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Question of the Week
What is the most stupid reason a customer has asked to see your manager?